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administration
IT Administrator
Mumbai
Full-time
Job Responsibility
- Employee Onboarding & Exit Support
- a. Create and configure email accounts for new joiners.
- b. Set up laptops and devices with required software.
- c. Handle exits by collecting machines, deactivating accounts, and securing backups.
- Device & Asset Management
- a. Manage laptops, mobiles, printers, routers, and other IT assets.
- b. Upgrade and patch operating systems to keep systems secure and up to date.
- c. Maintain an updated inventory of devices and ensure their upkeep.
- Network & Internet
- a. Monitor internet connectivity and resolve speed or downtime issues.
- b. Coordinate with ISPs/vendors for troubleshooting, upgrades, and service quality.
- Office IT Support
- a. Set up and maintain audio-video devices for meetings and events.
- b. Manage biometric devices for attendance tracking.
- Security & Access
- a. Own and safeguard all admin/system passwords.
- b. Ensure proper access control and data backup policies are followed.
- Vendor Management
- a. Coordinate with vendors for procurement of laptops, peripherals, and IT supplies.
- b. Manage service providers for internet, maintenance, and other IT-related services.
- c. Negotiate and track AMC/renewals and service agreements.
- General IT Maintenance
- a. Provide hands-on troubleshooting for hardware/software issues.
- b. Perform regular preventive maintenance of systems and office IT equipment.
- c. Support ad-hoc IT/admin tasks as required.
Job Skills
- Strong knowledge of system setup, OS upgrades/patch management, device management, and networking basics.
- Experience with email administration (Google Workspace or Microsoft 365).
- Vendor management and negotiation skills.
- Strong troubleshooting and problem-solving ability.
- Comfortable working in a lean team and handling end-to-end IT responsibilities.
- Good communication skills to coordinate with employees and vendors.
Candidate Profile
- 5–10 years of experience in IT administration or similar role.
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