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direct sales

Zonal Head
bloxsquare
job-locationMumbai
job-exp
job-typeFull-time
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Job Responsibility

  • Manage overall customer experience, portfolio management, portfolio sale, retention management, monthly sales and drive the targets for 4-5 RM Leads and 60-75 RMs for a designated zone (Western, Navi Mumbai, Thane, KDMC, Outstation and NRI)
  • Responsible for month-on-month growth on online gross transaction numbers, value and active project management with pool of RMs
  • Responsible for devising and drive the AOP for the vertical
  • Responsible for increasing the efficiency on the lead germination to realization of net income month-on-month
  • Responsible for managing the entire customer’s tertiary need journey, helping in providing/adding the right match basis the customer’s need
  • Responsible for increasing the Market and wallet share Month on Month
  • Responsible for effective resolution management and escalation handling for the designated cluster
  • Responsible for strategies around performance evaluation, sale incentive realization for the team

Job Skills

  • Knowledge of the real estate industry and current market trends
  • Presentable and good communication skills in English, Hindi, and Marathi
  • Experience in the lead cycle management including lead nurturing and lead reactivation will be a big advantage
  • Experience in the concierge customer service, healthcare, or hospitality industry will be an added advantage
  • Dedication to customer satisfaction and enthusiasm to work with an emphasis on detail and follow-through as required
  • Excellent leadership and communication skills
  • Familiar with matrix organization
  • Strong people/organization coaching and development skills
  • Data analysis and reporting skills
  • Tech Savvy, interested in adapting to new technologies
  • Travelling flexibility must – Will have to keep shuttling across multiple projects for effective revenue generation
  • Should have flair for direct selling and face to face interactions
  • Good negotiation skills for selling
  • Self-motivated with a strong work ethic and a drive to succeed
  • Proficiency in using customer relationship management (CRM) software is an advantage

Candidate Profile

  • Minimum Graduate, MBA preferred
  • Minimum 7+ years of experience in sales
  • Minimum 5+ years of experience in team handling
  • Minimum 3+ years of experience in real estate retail sales
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