Setting up a shop or a retail sales centre is much more than merely stocking merchandise and maintaining a cash register. In fact, there is a whole study dedicated to retail psychology. This includes an understanding of how a customer walks into a shop and perceives the display or the brand. It also involves understanding all the factors that influence the customer to buy from one shop over another. Marketers and brand influencers across the world are studying several aspects of retail sales. One of the most important factors influencing consumer behaviour is the colour you pick for your shop walls. Let us understand this better.
Colours and Consumer Behaviour
The colours of your shop wall help build brand awareness and influence consumer behaviour. Studies suggest customers form an impression of the store within 10 seconds of entering. Paint colour is a major influencing factor. Younger consumers prefer bold colour choices, while more mature shoppers prefer subtle shades.
The shop's colour also reflects the products and brands on sale. Studies show that colours affect shoppers' pulse rate, pupil dilation, and mood. Here are some of the top colour choices for shops depending on the products and the demographics of the shoppers.
Seasonal wallpaper and décor also play an important role in the customer's decision to buy. For example, red is considered a very aggressive colour for shop walls and is often avoided by retail outlets. It is an action-oriented colour, and shops prefer that their customers spend more time, stay relaxed, and indulge in buying more. However, using red wallpapers, boards, and décor during sales or festive seasons is considered a good idea as it creates a sense of urgency, prompting the customers to buy immediately. Similarly, during the festive seasons, shops use gold-accented wallpapers that give customers a sense of glitz and glamour, prompting them to make euphoric purchases.
We live in an era of unlimited choices, and picking out the best colour for shop walls can be confusing. Researching and understanding consumer behaviour vis-a-vis the products and brands you wish to showcase is a good idea. It may also be a good idea to consult a brand marketing consultant or a colour expert when it comes to designing the interiors of your shop, café, or boutique. The colour and design of the logo also greatly influence the shopper's psychology. This also needs particular attention.
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